Managed Services Platform

EMPOWER YOUR ORGANIZATION

Our communities are changing. Our healthcare partners are facing the challenge of connecting with patients from a wide variety of cultures, in order to deliver exceptional care. The CulturaLink Managed Services Platform provides partners with one screen access, streamlining all your complex language service needs.

Our dashboard puts the power of business intelligence in the hands of our partners – successfully guiding organizations into our diverse future. Understand the volume of language service encounters across your organization, individual facilities, and departments. Analyze trends and develop strategies to address them. Gain control of the impact language services can have on your bottom-line, with real-time client billing integration. Streamline your billing process and reduce manual errors that impact revenue.

The CulturaLink Managed Service Platform is the one language services tool centered around the unique needs of your organization.  

REAL-TIME ANALYTICS

Give critical team members an at-a-glance access to the most important metrics in your organization, with facility and department level filtering.

  • Daily Activity
  • Language Utilization
  • Wait Times
  • Cancellations
  • Pending Translations
  • Assignment Times

Make valuable, instant decisions based on real-time trends to accommodate increased demand for certain languages or delivery methods. Utilize patient satisfaction data to address areas for improvement immediately.

ADVANCED SCHEDULING

Scheduling language services for your organization has never been easier. Your organization is just one click away from CulturaLink’s expert interpreters and translators.

  • Request Appointments
  • View Upcoming Schedule
  • Quick Reschedule
  • Review Patient Notes
  • View Performance Metrics

Provide patients with a seamless, hassle-free language service experience while reducing time spent managing and coordinating schedules across multiple vendors.

BUSINESS INTELLIGENCE

Our Managed Services Platform puts critical business intelligence in the hands of partners for the first time ever. Use our detailed reporting to make valuable decisions that will shape the growth of your organization.

  • Client Billing Reports
  • Advanced Language Metrics
  • Transaction Costs
  • Budget Utilization
  • Patient Satisfaction
  • Language & Demographic Trends

Use valuable business intelligence tools to identify growing segments of your patient population, address critical patient satisfaction needs, and chart a course for increased market share

Interested?

Learn More

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