CulturaLink offers a robust technology platform for delivering remote Video and Audio interpretation services easily accessible through telemedicine technology

The recent Coronavirus (COVID-19) pandemic outbreak has people of all languages and cultures on high alert. The health, safety, and welfare of patients and staff are of utmost concern. These types of public health concerns affect all industries, but the healthcare industry is on the front lines.  CulturaLink is monitoring the situation and is working with our partners and clients to address the major health and communications challenges that stem from this national emergency. We will continue to be an active partner throughout this pandemic. 

CulturaLink has your organization covered by implementing our video remote interpretation services when in-person engagements are not possible with your Limited English Proficient (LEP) patient population. If you haven’t already acted, we can help you develop an expeditious plan to help you meet the needs of your diverse patient base during this time of uncertainty.

If you do not currently have a language services provider, we are able to get your organization up and running with our comprehensive translation and interpretation services very quickly! If you already utilize our services, call us to discuss employing best practices in the delivery of these important communication tools.

Many organizations are asking about planning for quarantine and other methods to prevent the spread of the virus. As a precaution, CulturaLink recommends that clients plan for enhanced migration to a video remote interpreting platform, in case personnel access to your facilities becomes more restrictive. We have 24/7 coverage for American Sign Language through our technology platform providing access to interpreters in over 200 languages via audio, and 20 of the most requested languages via video.

Document Translation is also an important tool in communicating with your non-English speaking community. We provide quick turnaround time for important communications to your LEP patients and families.

Please contact us at info@theculturalink.com to get more information on how your organization can be prepared or call 888-844-1414.

We urge you to stay informed by following updates and advisories from the Centers for Disease Control and Prevention and the World Health Organization.

About CulturaLink

CulturaLink partners with healthcare organizations to improve patient-centered care and create an effective, diverse workforce through services focused on diversity, inclusion and cultural competence. We provide hundreds of healthcare providers with best-in-class consulting along with comprehensive translation and interpretation in more than 200 languages.

Our proven approach has helped our clients meet the triple aim of better health, better care, and lower cost; bringing positive changes in both the employee and patient experience for our partners across the country.  Our approach delivers a bottom-line impact to our partner organizations.